FAQ's

Please follow the “rent” process on our site to start a rent. If you have a PayPal account, you can use this option. Otherwise, you can also use your credit card directly. Our Shopify site handles the process of monthly billing
automatically, until you decide to end the rent.

To end the rent, please send us a message via email or WhatsApp, and send the device back via door-to-door shipment. As soon as the device is received in our offices, we will end the monthly payments.

The rent is not limited in time. Usually, patients decide to stop using Stimel-03 when there is no further improvement in the position or angles of movements or in the strength of the hand/foot.

It usually takes about 40 days to fulfill each order. Please take care to ensure that you send us a complete, signed doctor’s prescription, the first payment and payment for 90 disposable electrodes, in order to avoid further delay.

You can ship STIMEL-03 device back to STROKE REHAB by door-to-door shipment company.
STROKE REHAB Co. will refund you the payment for the shipment.

You can upload the signed prescription to our website in the following link – https://cvarehab.com/prescription/

 Or send it in the following ways:

YES. This is an FDA requirement. We need a copy of a physician’s prescription before we can send the unit. It should say STIMEL-03 therapy and not muscle-stim or biofeedback.

YES. The Stimel-03 is suited for home use as well as for physical therapy clinic or Hospital use
The Stimel-03 device user should operate as written in the Operation Manual.

NO. TENS (Transcutaneous Electrical Nerve Stimulation) is only electrical stimulation used
for pain relief. TENS has no effect whatsoever on stroke recovery with visual biofeedback.

The device is useful for rehabilitating stroke patients up to 7 years after the stroke.

NO, In STIMEL-03 device the stimulation is only applied WHEN the patient comes up with a real attempt to move the muscle, and only then the stimulation is applied for some seconds. There is no muscle training involved with this small amount of stimulation; it is merely a replacement for any other reward, this is found to be the most effective form of feedback, as the patient can see that he/she can actually make a difference and move the muscle in a unique movement of the person used STIMEL-03 – just by thinking about it.

NO, regular EMG (electromyography) may in some cases also have a very sensitive input, but for most other applications the input signals are filtered and averaged (RMS) so that the small changes do not affect a steady and clear reading for monitoring. For stroke survivors – some of whom have nearly no EMG activity or a lot of muscle tone with high background “noise” –regular EMG/biofeedback will not stand a chance of detecting the changes that indicate a real attempt from the brain. The STIMEL-03 measures peak values in the EMG. Instead of averaging the input it does the opposite -it looks for a pattern in the small changes that indicate a real attempt. A very effective demonstration of this is when a non-patient actually triggers the STIMEL-03just by thinking about it and imagining a movement.

STIMEL03 therapy often reduces the muscle tone or spasms, mainly due to the muscle stimulation that is applied 20-50 times during the half hour session. You may call this a “side-effect”.

When a patient is not cognitively intact, confused, not able to concentrate on simple tasks or is simply not motivated – Since it is “brain exercise” it does not work without motivation and concentration.

The device is completely safe to use. The main connector is used either to operate the electrodes through the electrode harness, or to charge the reusable batteries through the charging harness. During the rehabilitation process, the device is not connected to the electrical mesh.